14-Day Refund Window
Users can request a full refund within 14 days of the initial purchase.
No-Questions-Asked Refund
If you are not satisfied with our service, you are entitled to a full refund within 14 days, no questions asked.
How to Request a Refund
Contact support@starpact.com.cn with your purchase email and order details to request a refund.
How to Cancel
You can cancel at any time before the next renewal. Cancellation stops future billing while access remains until the end of the paid period.
Processing Time
Approved refunds are typically returned within 5-10 business days, depending on your payment provider.