7-Day Refund
We offer a 7-day money-back guarantee for first-time purchases. Contact support@starpact.com.cn within 7 days of payment.
How to Cancel
You can cancel at any time before the next renewal. Cancellation stops future billing while access remains until the end of the paid period.
Non-Refundable Cases
Requests submitted after 7 days, repeated refund claims, or clear abuse may be rejected.
Processing Time
Approved refunds are typically returned within 5-10 business days, depending on your payment provider.